My Aged Care advertises three primary types of care on their website: Help at Home, Short Term Care and Residential Care. The Government recognises two types of care needs for help at home: Entry-Level care, also known as the Commonwealth Home Support Program (CHSP) and More Complex Care, known as the Support at Home (SAH). If you can manage, but need support with a few tasks, you could be eligible for subsidised support services through the Commonwealth Home Support Program (CHSP). This program aims to help those who need a low level of support to keep living independently. Only recommended to those who need one or two services. Support at Home are for those with greater or more complex care needs. If you need much care and support services on an ongoing basis, you could be eligible for a Support at Home. Support at Home provide a number of services to meet your needs.

There Is No Right Or Wrong When It Comes To Finding Care That Suits You. Home Care Allows Individuals To Keep Their Independence And Dignity And Remain In The Comfort And Security Of Their Own Home For As Long As Possible. Receiving Care From Your Home Allows You To Live Your Days On Your Schedule With The Added Assistance From Us.

If You Are Eligible For A Support at Home, It’s Important To Know That Support at Home Is Income Tested, And You Need To Understand What Fees You May Have To Pay, How Much The Government Will Contribute, And How Your Budget Works.
For Example, A Single Person With An Income Above $27,284 May Pay Up To $15.12 Per Day. A Single Person With An Income Above $52,686 May Need To Pay Up To $30.25 Per Day.
Income Thresholds For Couples Are Lower. The Fees You Pay Do Have Annual Caps, And The Maximum Lifetime Cap Is $66,078.
People Receiving A Pension May Not Need To Contribute To Their Support at Home.

A Support at Home Is Based On Your Level Of Care And Support Needs. Rounded Values For Each Package Are:

• Level 1 (Basic Needs) - $9026.45
• Level 2 (Low Care Needs) - $15877.5
• Level 3 (Intermediate Care Needs) - $34550.9
• Level 4 (High Care Needs) - $52377.5

Once Your Assessment Is Done And Your Need Level Is Determined, The Time Required For You To Get Your Package Depends On Your Package Level. The Urgency Of Your Needs Is Also Considered. Those With Higher Or More Urgent Needs Are Prioritised To Receive Services. For Those With Medium-Priority Needs, The Average Wait Time Before Receiving A Support at Home Is As Follows:

The Support at Home Will Be Customized To Your Requirements. As A General Rule Of Thumb, You Can Expect Up To:

1. Level 1 (Basic Needs) - 2 Hrs Per Week
2. Level 2 (Low Care Needs) - 3-4 Hrs Per Week
3. Level 3 (Intermediate Care Needs) - 7-9 Hours Per Week
4. Level 4 (High Care Needs) - 11-13 Hours Per Week

1. Services Are Varied And May Include - Personal Care, Shopping Assistance, Home Cleaning, Gardening And Mowing, Physiotherapy And Other Allied Health, Transport, Mobility Aids, Home Modifications, Meal Preparation, Nursing Care, Continence Products, Home Safety, Personal Alarms, Respite And Socialisation - Generally Any Service To Support Your Health And Well-being.
2. Support at Home Funds Cannot Be Used As A General Source Of Income For Items Such As Day-to-day Bills, Food, Mortgage Payments Or Rent, Holidays, Entertainment And Gambling As An Example. You Can Find A Full List Of Exclusions On Https://www.myagedcare.gov.au/

• Personal Services - Bathing, Showering & Toileting, Dressing/undressing, Mobility, Communication.
• Nutrition & Hydration- Meal Preparation, Special Diets For Health/religious/cultural, Assistance Using Eating Utensils & Assisting With Feeding.
• Continence Management- Assistance Using Continence Aids, Appliances Such As Absorbent Aids, Commode Chairs, Bedpans And Urinals, And Catheters And Enemas.
• Mobility & Dexterity- Crutches, Quadruped Walkers, Walking Sticks, Mechanical Devices For Lifting, Bed Rails, Slide Sheets, Sheepskin And Tri-pillows, Pressure Relieving Mattresses, Assistance With Using Aids.
• Nursing, Allied Health And Therapy Services- Speech Therapy, Occupational Or Physiotherapy, Seeing And Hearing Clinical Services.
• Transport And Personal Assistance- Assistance With Shopping Visits To Health Practitioners, Attending Social Activities.
• Management For Skin Integrity- Assistance With Bandages, Dressings And Skin Emollients.
• Other- Telehealth: Technology To Assist With Health Care, Assistive Technology: Mobility, Personal Safety And Communication, Aids And Equipment: To Assist With Daily Living Tasks.

• Items That Would Normally Be Purchased Out Of General Income.
• Buying Food, Except As Part Of Enteral Feeding Requirements.
• Payment For Permanent Accommodation, Including Assistance With The Home Purchase, Mortgage Payments Or Rent.
• Payment Of Home Care Fees.
• Payment Of Fees Or Charges For Other Types Of Care Funded Or Jointly Funded By The Australian Government.
• Home Modifications Or Assets That Are Not Related To Your Care Needs.
• Travel And Accommodation For Holidays.
• Cost Of Entertainment Activities, Such As Club Memberships And Tickets To Sporting Events.
• Gambling Activities.
• Payment For Services And Items Covered By The Medicare Benefits Schedule Or The Pharmaceutical Benefits Scheme.

Yes, Of Course You Can.

• When You Nominate Muslim Care As Your Preferred Home Care Provider, We Will Contact You And Organise A Time To Get To Know Each Other, So We Can Understand Your Individual Needs.
• We Are Committed To Developing A Strong Relationship Of Trust And Transparency With Our Clients, So That They May Receive The Best Care, More In Tune With Their Needs.
• With You Or Any Family Or Friends Of Your Choosing, We Will Develop A Care Plan Outlining The Services You Will Receive Based On Your Needs And Preferences.
• With Full Transparency We Communicate The Terms And Conditions Of Your Plan, And Work With You To Ensure You Have A Comprehensive Understanding Of How Your Plan Works.

• A Support at Home Is Available For People Over 65 Years Of Age (over 50 Years Of Age For Aboriginal And Torres Straits Islander People) Who Require Assistance To Live At Home.
• Your Needs Will Be Assessed By My Aged Care Who Will Determine Your Eligibility. Their Phone Number Is 1800 200 422.
• My Aged Care May Provide An Assessment For Subsidised Services Under The Commonwealth Home Support Programme (CHSP). This Is Not A Support at Home But May Offer Some Interim Support.

No worries. If you don’t wish to take part in an assessment or are not eligible for Support at Home, you are still able to access aged care services through Our General Welfare Services. MuslimCare Takes It Upon Itself To Aid Those Undergoing Hardships, And Relieve Their Burdens Regardless Of Age, Residence, Or The Circumstances They Need Help With. Read More Here Or Call Us On 02 8011 0911 And We Will Be Happy To Assist You.

You can contribute to the cost of your care if you can afford it. Your contribution is made up of three types of fees:

1. Basic daily fee (up to $10.85 from 20 March 2021) Your provider may ask you to pay a basic daily fee based on your home care package level.
2. Income-tested care fee (up to $31.14 from 20 March 2021) Some people may also have to pay an income-tested care fee. Whether you pay it, and how much of it you pay, is determined through a formal income assessment from the Services Australia. If you have to pay this fee, there are annual and lifetime limits on how much you can be asked to pay.
3. Additional fees Any other amount you have agreed to pay for extra care and services that wouldn’t otherwise be covered by your Support at Home.

An income assessment is only required if you have to pay an income-tested care fee as a client contribution for your Support at Home. It is undertaken by the government and is based on your income only.