You Are Not Eligible For EAPA If You:
- Use Liquid Petroleum Gas (LPG) For Gas Supply.
- Live In Embedded Networks (E.G. Some Strata Plans, Retirement Villages And Residential Parks).
- Have Already Paid Your Energy Bill.
- Have A Business Account.
- Are Not The Account Holder And The Bill Is In Another Person’s Name.
- Have Closed Your Energy Account.
- Have Been Assessed To Be Ineligible For EAPA For The Current Billing Period.
- Have Received EAPA In The Past 6 Months For The Same Energy Account.