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I have heard about the new Aged Care Quality Standards, but I don’t fully understand them. What do they mean?

The Aged Care Quality Standards Are In Place To Uphold Your Rights As A Care Recipient. You Have The Following Rights:

  1.  I Am Treated With Dignity And Respect And Can Maintain My Identity. I Can Make Informed Choices About My Care And Services, And Live The Life I Choose.
  2.  I Am A Partner In Ongoing Assessment And Planning That Helps Me Get The Care And Services I Need For My Health And Well-being.
  3.  I Get Personal Care, Clinical Care, Or Both Personal Care And Clinical Care, Which Is Safe And Right For Me.
  4.  I Get The Services And Supports For Daily Living That Is Important For My Health And Well-being And That Enable Me To Do The Things I Want To Do.
  5.  I Feel I Belong And I Am Safe And Comfortable In The Organizations’ Service Environment.
  6. I Feel Safe And Am Encouraged And Supported To Give Feedback And Complaints, And Appropriate Action Is Taken.
  7. I Get Quality Care And Services When I Need Them From People Who Are Knowledgeable, Capable, And Caring.
  8. I Am Confident The Organization Is Well Run. I Can Partner In Improving The Delivery Of Care And Services

At Muslim Care, We Continue To Revise And Update Our Continuous Improvement Plan.