HCP
Can’t find the answer you were looking for?
Talk To One Of Our Friendly Team Members On 02 80110911 Or Mc@muslimcare.org.au
How do I change providers?
If you wish to change providers simply contact a new provider and discuss with them your needs. You will then contact My Aged Care and request referral code reactivation. The new referral code is then given to your new provider. My Aged Care booklet “Your Guide to Support at Home services” explains this process in …
How much do your services cost? Do you have a price guide?
For Home Care Clients We Charge A Flat 20% Management Fee For All Package Levels. The Management Fees Will Cover All Additional Coordination You May Require While With Us. Unlike Other Providers, All Personal Care And Domestic Services, Including Gardening Are Billed At One Rate Of $55 Per Hour (Weekday Day-time). We Also Offer Clinical …
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What services can I receive under a Support at Home?
Services Are Varied And May Include – Personal Care, Shopping Assistance, Home Cleaning, Gardening And Mowing, Physiotherapy And Other Allied Health, Transport, Mobility Aids, Home Modifications, Meal Preparation, Nursing Care, Continence Products, Home Safety, Personal Alarms, Respite And Socialisation – Generally Any Service To Support Your Health And Well-being. Support at Home Funds Cannot Be …
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Am I eligible for a Support at Home?
A Support at Home Is Available For People Over 65 Years Of Age (over 50 Years Of Age For Aboriginal And Torres Straits Islander People) Who Require Assistance To Live At Home. Your Needs Will Be Assessed By My Aged Care Who Will Determine Your Eligibility. Their Phone Number Is 1800 200 422. My Aged …
What is the Support at Home (Support at Home) Program?
My Aged Care advertises three primary types of care on their website: Help at Home, Short Term Care and Residential Care. The Government recognises two types of care needs for help at home: Entry-Level care, also known as the Commonwealth Home Support Program (CHSP) and More Complex Care, known as the Support at Home (SAH). …
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What If I Can’t Afford The Services?
Don’t Let This Prevent You From Contacting Us. Muslimcare Can Work Together With You To Figure Out The Best Course Of Action To Help You.
Does the government help pay for my private care?
No, Private Care Is Not Government-Funded. To Access Private Care Services, You Pay For It Through Your Personal Insurance Provider, Or Directly From Your Own Pocket.
Am I able to purchase groceries or pay my bills with the Home Care Subsidy?
No, General Purchases Are Not Subsidized By The Support at Home. You May Be Able To Ask Your Case Manager If They Can Purchase Essential Items Such As Continence Products Or Wound Care Dressings, But They Must Be Relating To Your Health And Well-being.
