Can I request a support worker that speaks another language?
We Will Always Do Our Best To Accommodate Your Needs. If You Require Your Support Worker To Speak A Particular Language Please Contact Us. We Have Many Carers Who Are Multi-lingual.
EAPA
Can I change what assistance/services I require?
Yes, We Are Always Willing To Alter Your Package To Ensure It Suits You. All Reviews Are Complimentary Under Our Care Management Fee. Under The Aged Care Quality Standards, Aged Care Providers Must Ensure That All Services Provided To You Are In Full Consultation And Agreement With You, The Care Recipient.
I’m with another care provider. How Can I switch to MuslimCare?
Aged Care And NDIs Clients Have The Choice And Freedom To Change Providers, But You Should Consider Some Points When You Decide To Do So: Check Your Signed Service Agreement With Your Current Provider To Know Whether You Are Required To Give Notice, And When You Should Give It. Some Providers Ask To Be Given …
I’m with another care provider. How Can I switch to MuslimCare? Read More »
How Can I Keep Track of my funds?
You Can Easily Track Your Funds Using Our Monthly Financial Statements. We Send You A Monthly Financial Statement Where You Can easily Check the Updates And Tracking Of Your Itemised Budget.
What Does “Approved Provider” Mean?
An Approved Care Provider Is An Organization That Is Registered With The Health Department. Approved Providers Get Their Status After Satisfying The Legal And Social Requirements. Only Approved Providers Can Host And Administer Care Packages On Behalf Of Consumers.
What Makes Me Not Eligible For EAPA?
You Are Not Eligible For EAPA If You: Use Liquid Petroleum Gas (LPG) For Gas Supply. Live In Embedded Networks (E.G. Some Strata Plans, Retirement Villages And Residential Parks). Have Already Paid Your Energy Bill. Have A Business Account. Are Not The Account Holder And The Bill Is In Another Person’s Name. Have Closed Your …
How Many Vouchers Can I Get?
An EAPA Client Can Get A Maximum Of: $300 (6 Vouchers) Per Bill. $600 (12 Vouchers) Per Financial Year, Household & Energy Type (Electricity & Gas). Two EAPA Grants Per Household Per Energy Type Per Financial Year. Two EAPA Grants Per Bill.
How Much Is An EAPA Voucher Worth?
Each EAPA Voucher Is Worth $50.
What are the limits of EAPA vouchers?
EAPA Vouchers Have Some Limits You need to know. You Can’t Use Vouchers To Put Your Energy Account Into Credit, On Closed Accounts, Or If Your Account Has Already Been Paid.
How To Apply For EAPA?
You Can Either Contact Service NSW To Assist You With The Process Or Reach Out To Us At 02 80110911 Or Email Us At eapa@muslimcare.org.au. Inform Your Energy Provider That You Have Made An Appointment For EAPA Assessment We Will Assess Your Eligibility And Determine Whether You Are Approved For Energy Assistance And How Many …
