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General Questions

What areas does Muslim Care service?

Muslim Care provides services across Greater Sydney and New South Wales. We regularly service: Parramatta, Liverpool, Bankstown, Hurstville, Arncliffe, Lakemba, Auburn, Fairfield, Campbelltown, Penrith, Strathfield, Canterbury, Greenacre, Punchbowl, Roselands, and surrounding suburbs. Call us on (02) 8011 0911 to confirm we service your suburb.

What is a Support at Home?

A Support at Home (SAH) is a government-funded program that helps older Australians get the care they need to stay living at home. There are four levels — from basic care needs (Level 1) to high care needs (Level 4). The Australian Government subsidises the cost, and you choose an approved provider to deliver your …

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What services are included in a Support at Home?

Depending on your package level, services can include: personal care (showering, dressing, grooming), domestic assistance (cleaning, laundry, meal preparation), transport to medical appointments and activities, nursing care, allied health (physiotherapy, occupational therapy, podiatry), respite care, home modifications, and equipment hire or purchase. Muslim Care offers the full range of SAH services. See our full SAH …

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How do I change providers?

If you wish to change providers simply contact a new provider and discuss with them your needs. You will then contact My Aged Care and request referral code reactivation. The new referral code is then given to your new provider. My Aged Care booklet “Your Guide to Support at Home services” explains this process in …

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