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CHSP

What is My Aged Care?

My Aged Care Is The Starting Point To Access Australian Government-funded Aged Care Services. The Phone Line (1800 200 422) And Website https://www.myagedcare.gov.au Can Help Older Australians, Their Families And Carers To Get The Help And Support They Need. My Aged Care Provides: Information On The Different Types Of Aged Care Services Available An Assessment …

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I feel that my current provider is not listening to me and not providing what I need. What can I do?

You Are Protected Under The Aged Care Quality Standards. Your Rights And Choices Need To Be Respected, And You Should Be Able To Work With Your Provider To Partner In Creating An Appropriate Service For Your Health And Well¬-being. You Also Have The Right To Feel Safe And Are Encouraged To Give Feedback And Make …

I feel that my current provider is not listening to me and not providing what I need. What can I do? Read More »

Can I change what assistance/services I require?

Yes, We Are Always Willing To Alter Your Package To Ensure It Suits You. All Reviews Are Complimentary Under Our Care Management Fee. Under The Aged Care Quality Standards, Aged Care Providers Must Ensure That All Services Provided To You Are In Full Consultation And Agreement With You, The Care Recipient.

How Can I Keep Track of my funds?

You Can Easily Track Your Funds Using Our Monthly Financial Statements. We Send You A Monthly Financial Statement Where You Can easily Check the Updates And Tracking Of Your Itemised Budget.