There Are Two Kinds Of Fees That Providers May Ask You To Pay: A Basic Daily Fee And An Income-Tested Care Fee. The Basic Daily Fee Is A Fee Set By The Department Of Health That May Be Asked By An Approved Provider. It Is Not Compulsory For Providers To Charge This Amount, But You Must Check …
My Aged Care Is The Starting Point To Access Australian Government-funded Aged Care Services. The Phone Line (1800 200 422) And Website https://www.myagedcare.gov.au Can Help Older Australians, Their Families And Carers To Get The Help And Support They Need. My Aged Care Provides: Information On The Different Types Of Aged Care Services Available An Assessment …
You Are Protected Under The Aged Care Quality Standards. Your Rights And Choices Need To Be Respected, And You Should Be Able To Work With Your Provider To Partner In Creating An Appropriate Service For Your Health And Well¬-being. You Also Have The Right To Feel Safe And Are Encouraged To Give Feedback And Make …
We Are Always Looking For Amazing Additions To The Muslim Care Team. Feel Free To Contact Us Directly 02 80110911 Or Mc@muslimcare.org.au We Look Forward To Hearing From You!
We Will Always Do Our Best To Accommodate Your Needs. If You Require Your Support Worker To Speak A Particular Language Please Contact Us. We Have Many Carers Who Are Multi-lingual.
We Have Always Prided Ourselves On The Cleanliness And Professionalism Of Our Care, However, With The Recent Outbreak Of Coronavirus (COVID-19) We Have Taken Further Precautions To Ensure The Health And Safety Of Both Our Clients And Staff. All Support Workers Are To Wear Personal Protective Equipment (PPE), Including A Face Mask And Gloves At …
What hygiene and safety procedures have been put in place? Read More »
Yes, We Are Always Willing To Alter Your Package To Ensure It Suits You. All Reviews Are Complimentary Under Our Care Management Fee. Under The Aged Care Quality Standards, Aged Care Providers Must Ensure That All Services Provided To You Are In Full Consultation And Agreement With You, The Care Recipient.
This May Depend On The Hours Of Care That You Require Per Week. We Always Try To Ensure You Receive The Same Support Workers To Increase The Familiarity And Comfortability Of Our Clients. However, If You Require Higher Hours We May Have To Provide You With Two Support Workers. If There Is An Off Occasion …
At Muslim Care, We Provide You With The Car Services That Will Meet Your Identified Needs, Based On A Thorough Assessment Of Your Situation Using Our Professionally Designed Assessment Tools To Determine The Services You Need. Our Staff Has Vast Experience In The Community Sector And Case Management Practices And They Provide You With High …
Am I getting good ‘value for money’ for the services I receive? Read More »
Aged Care And NDIs Clients Have The Choice And Freedom To Change Providers, But You Should Consider Some Points When You Decide To Do So: Check Your Signed Service Agreement With Your Current Provider To Know Whether You Are Required To Give Notice, And When You Should Give It. Some Providers Ask To Be Given …
I’m with another care provider. How Can I switch to MuslimCare? Read More »
Muslim Care acknowledges the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
